We’re thrilled to spotlight a special re-air of one of Alex & Annie’s most popular episodes, featuring our very own Paul Wohlford, President of Call Center Solutions. Joining an esteemed panel of vacation rental industry leaders—James Olin, Steve Caron, and Lino Maldonado—Paul shares his extensive expertise and unique perspective on the past, present, and future of the vacation rental landscape. This engaging discussion, dubbed the “OGs of the Panhandle,” offers a rare glimpse into the evolution of an ever-changing industry from those who’ve lived and shaped it.
In this must-hear episode, Paul and the panel dive into key topics including the challenges of the industry’s early days, the transformative impact of technology on guest experiences, and the balance between innovation and hospitality’s human touch. Looking to the future, they tackle emerging trends like industry standardization, advocacy efforts, and the role of boutique operators in maintaining authenticity. Packed with invaluable lessons and actionable insights, this episode offers inspiration for industry veterans and newcomers alike.
As leaders in tailored customer service solutions, Call Center Solutions is proud to contribute to the ongoing success of the vacation rental industry. Ready to elevate your business? Contact Us at [email protected] or visit our site to learn how we can tailor our services to meet your specific sales goals in 2025.
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